Shipping Policy

Thank you for shopping with Navixaa. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Shipping Availability

Navixaa currently ships exclusively within the United States.

At this time, we do not offer international shipping.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or U.S. holidays.

During periods of high order volume, processing times may be slightly delayed.

Shipping Time

We proudly offer free standard shipping on all orders within the United States.

Estimated delivery time:

• 5–8 business days

Delivery estimates begin after the order has been processed and shipped.

Shipping Costs

• Free shipping on all U.S. orders
• No hidden handling or processing fees

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Navixaa is not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

Lost, Stolen, or Delayed Packages

If your package is delayed, lost in transit, or marked as delivered but not received, please contact us as soon as possible.

We will work with the shipping carrier to assist in resolving the issue; however, we are not responsible for delays caused by:

• Weather conditions
• Carrier disruptions
• Customs or government actions
• Incorrect customer information
• Events beyond our control

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged packaging and item

We will review the issue and arrange an appropriate resolution.

Address Changes and Order Cancellations

If you need to modify or cancel your order, please contact us immediately after placing the order.

Once an order has been processed or shipped, we may be unable to make changes or cancellations.

Contact Information

If you have any questions regarding shipping, please contact us:

Navixaa
Website: Navixaa.shop
Email: Contact@navixaa.shop
Phone: +1 609-291-5636
Address: 50 Franklin St, Buffalo, NY 14202, United States